All returns must be within 30 days of the date of invoice. All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 25% restocking fee.
There are no returns on used parts, closeouts, or special order items. Special order items include, but are not limited to: Wheels, Body Kits, and any JDM (Japanese Domestic Market) item. All returns must arrive at the Raw Brokerage, Inc. office as listed below within 30 days of the date of your original invoice.
Make sure to insure the product when you ship it back to the Raw Brokerage, Inc. offices. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from Raw Brokerage, Inc. and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.
All returns must be indicated to Raw Brokerage, Inc. prior to return shipment is posted and approved by a Sales staff member. Upon approval a Return Goods Authorization number will be provided (RGA#).
We can ship to virtually any address in the world. Note that there are restrictions on some products and addresses, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.